Privacy Policy

How Responsestudios collects, uses, and protects your personal data.

Last updated: February 2026

Who we are

Responsestudios BV is a Belgian company providing AI marketing setups and services. This privacy policy explains how we collect, use, and protect your personal data when you visit our website or use our services.

Data Controller: Responsestudios BV Koninklijke Baan 28 B305, 8420 De Haan, Belgium VAT BE0885.912.876 hello@responsestudios.com

What data we collect

Website visits

When you visit our website, we may collect:

  • Pages visited and time spent
  • Browser type and device information
  • IP address (anonymized)
  • Referral source

We use Google Analytics 4 (via Google Tag Manager) for website analytics. Tracking only activates after you give consent through our cookie banner (powered by Usercentrics). No data is collected before consent is given.

Contact form

When you submit the contact form, we collect:

  • First name and last name
  • Email address
  • Phone number (optional)
  • Company name
  • Job function
  • Preferred language
  • Your message

Q&A topic submission form

When you submit a question via the Q&A form, we collect:

  • First name and last name
  • Email address
  • Phone number (optional)
  • Company name
  • Job function
  • Selected topic
  • Your question or challenge description
  • Screenshot (optional file upload)

Uploaded files are stored on Netlify and deleted when no longer needed for the stated purpose.

Service delivery

When you become a client, we additionally collect:

  • Business contact information
  • Company details (name, address, VAT number)
  • Brand assets and marketing materials you share with us
  • Communication history

How we use your data

We use your data to:

  • Respond to your inquiries
  • Deliver our services
  • Send relevant updates about our services (only with your consent)
  • Improve our website and services

We do not:

  • Sell your data to third parties
  • Use your data for automated decision-making
  • Process data beyond what is necessary for the stated purposes

We process your data based on:

  • Legitimate interest: Website analytics, service improvement
  • Contract performance: Service delivery to clients
  • Consent: Newsletter and marketing communications

Data retention

  • Contact form submissions: 2 years after last interaction
  • Client data: Duration of the contract + 7 years (Belgian legal requirement)
  • Website analytics: 26 months (rolling)

Your rights

Under GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data (right to be forgotten)
  • Restrict processing
  • Port your data to another provider
  • Object to processing
  • Withdraw consent at any time

To exercise these rights, contact us at hello@responsestudios.com.

Data security

We implement appropriate technical and organizational measures to protect your data, including encrypted communications, secure hosting, and access controls.

Third-party services

We use the following third-party services:

  • Netlify: Website hosting and form processing (USA, EU-compliant)
  • Google Analytics 4: Website analytics (via Google Tag Manager, only after consent)
  • Usercentrics: Cookie consent management
  • Google Fonts: Typography (loaded via CDN)
  • Calendly: Appointment scheduling
  • Brevo: Contact list management and email marketing with double opt-in (EU, GDPR-compliant)
  • Make.com: Form data routing from Netlify to Brevo (EU, GDPR-compliant)

Changes to this policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated date.

Contact

For privacy-related questions: